Triggers
Build an engaged customer community
Here are some examples of our trigger notifications. We’ve created templates for each one which will be present in our back office with the aim of helping our clients when they’re starting out as they can easily be set with a click of a button. Check them out below.
Send a Notification
Create and schedule notifications
Example: Notify customers about new offers
Send a Post
Create and schedule content posts such as news, promotions etc.
Example: Alert customers about new promotions or send news snippets
Award a Coupon
Send a coupon to your customers based on their engagement
Example: Send customer coupons to redeem at your store
Award Points
Send points to customers based on their engagement
Example: Offer rewards to customers based on specific engagement terms such as frequency, spend etc.
Reward on a Purchase
A trigger based on a set amount or for every purchase
Example: Offer points to customers upon purchase
Trigger on Activity
A trigger based on the frequency of customer’s activity
Example: Send a reminder to inactive customers or send more rewards to customers who frequent your stores more
Account Sign Up
Reward customers for joining your scheme
Example: Offer a reward on sign up
Account Unsubscribe
Trigger an automated email once customers have unsubscribed from your scheme
Example: Send an automated email once customers unsubscribe
Birthday
Gift your customer on their birthday by setting automated triggers
Example: Scheduled them to be released on that specific date for each customer
Account Balance
A trigger based on the amount of points in customers' account.
Example: Send a notification to customers who have more than a specific amount of points.
Joining a Tier
This trigger notifies customers about the perks they receive when joining this new tier
Example: Offer different rewards to customers in different tiers in order incentives them to reach higher tiers
Redeem
This trigger notifies customers that they should redeem the points that they have left
Example: Alert customers to the amount of points they have left to redeem before they expire
Topup
A trigger based on when customer's top up their account
Example: Notify customers of their ability to top up their points
Anniversary
This trigger can be scheduled to award customers for being part of your scheme
Example: Schedule the trigger on client subscription/sign-up date
Custom
Customise your own trigger
Example: Set your own trigger and base it on whatever metric you desire
Pay as you grow
We believe in giving our clients a customised experience rather than a one-size-fits-all approach. Start rewarding your customers today!
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