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Customer engagement made easy

Segment your customers into different demographic groups and reach them via multiple channels with Loyale’s powerful trigger system.


Build an engaged customer community

Here are some examples of our trigger notifications. We’ve created templates for each one which will be present in our back office with the aim of helping our clients when they’re starting out as they can easily be set with a click of a button. Check them out below.

Send a Notification

Create and schedule notifications

E.g.Notify customers about new offers

Send a Post

Create and schedule content posts such as news, promotions etc.

E.g.Alert customers about new promotions or send news snippets

Award a Coupon

Send a coupon to your customers based on their engagement

E.g.Send customer coupons to redeem at your store

Award Points

Send points to customers based on their engagement

E.g.Offer rewards to customers based on specific engagement terms such as frequency, spend etc.

Reward on a Purchase

A trigger based on a set amount or for every purchase

E.g.Offer points to customers upon purchase

Trigger on Activity

A trigger based on the frequency of customer’s activity

E.g.Send a reminder to inactive customers or send more rewards to customers who frequent your stores more

Account Sign Up

A trigger based on when a customer signs up to your scheme

E.g.Offer a reward on sign up

Account Unsubscribe

Trigger an automated email once customers have unsubscribed from your scheme

E.g.Send an automated email once customers unsubscribe


A trigger based on customer's birthdays and may be schedules for specified dates

E.g.Scheduled them to be released on that specific date for each customer

Account Balance

A trigger based on the amount of points in customers' account.

E.g.Send a notification to customers who have more than a specific amount of points.

Joining a Tier

This trigger notifies customers about the perks they receive when joining this new tier

E.g.Offer different rewards to customers in different tiers in order incentives them to reach higher tiers


A trigger based on when clients redeem their points.

E.g.Alert customers to the amount of points they have left to redeem before they expire


A trigger based on when customer's top up their account

E.g.Notify customers of their ability to top up their points


A trigger based on the customer's sign up anniversary which may be scheduled for that specific date.

E.g.Schedule the trigger on client subscription/sign-up date


Incentivise shoppers to repeat purchase based off of their purchases.

E.g.A customer purchased a pair of shoes and a new model just came out, offer a discount on the latest model that only they are entitled to due to their previous purchase to encourage them to purchase the newer model.


Customise your own trigger

E.g.Set your own trigger and base it on whatever metric you desire


Seamlessly integrate your systems

Over the years we've teamed up with multiple integrations which are constantly being added to.

Explore integrations

Plan on personalising your loyalty program?

Personalise your loyalty program with the multitude of automations Loyale has to offer.

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