Effortless Receipt Scanning and Transaction Capture
Loyale provides AI-powered receipt scanning embedded into the backoffice, enabling brands to capture offline purchases, process receipts automatically, and convert them into trackable transactions. Customers can submit a photo of any receipt directly through your loyalty app. Loyale’s AI-powered receipt scanning system processes the image using OCR, extracts key purchase data, and creates a linked transaction-ready entry in the back office without manual input.
Each submission is tied to the customer’s profile and tracked through a clear receipt processing pipeline, so agents always know exactly where a receipt stands.
Keep things moving with manual oversight. When the system cannot extract all the required data, your agents can step in with manual receipt review tools. Incomplete submissions are clearly flagged in the back office, allowing agents to quickly verify, edit, and complete missing details before finalising the transaction.
Every receipt submission moves through a structured receipt processing workflow, giving your team complete visibility and control at every stage.
Pending. The receipt has been submitted and is currently being processed.
Failed. No receipt could be detected in the submitted image.
Incomplete. The receipt was detected but some details could not be extracted — an agent can step in to fill in any missing information, such as the outlet or the date and time of purchase.
Complete. All required details have been successfully extracted and the receipt is ready to be finalised.
Finalised. The receipt has been converted into a transaction within the loyalty scheme.
Choose whether receipts are processed instantly using AI or held for manual review.
Convert validated receipts into loyalty transactions automatically or require approval.
Define how recent a receipt must be to be accepted, preventing outdated submissions.
Apply tailored conditions and logic to control how receipts are scanned, validated, and approved.